It’s too early to tell whether or not Google+, the company’s challenger to Facebook, will find success. Google’s Documents and Apps have seen widespread use, yet other services have struggled, like Wave. Early feedback suggests that from a user perspective, Google+ is getting some things right, but is not yet a solid package or a
Skype launches video cards in Facebook Just in time, perhaps, for those of us who haven’t yet sent all our Christmas cards, Skype this week launched Skype Video Cards, as both an application in Facebook and also as a standalone feature at SkypeVideoCards.com. The concept is quite simple and it works well as a Facebook
At FreshNetworks, we work very much in Research 2.0. Our sister company, FreshMinds, has been market research agency of the year here in the UK for the last couple of years and some of our communities are specifically designed for research. It was interesting, therefore, to listen to a great presentation from Guillaume Weill at
I love going abroad. You get to spend time learning about new things and also to get a different perspective or new examples for things you already know. This happened to me this week in Paris. There is lots of talk about Dell’s Ideastorm and MyStarbucksIdea as examples of using communities as customer service vehicles.