Tag London Heathrow Airport
Today’s Financial Times has an interesting article on the value of C-Suite bloggers – asking what the value is of them blogging. Why should CEOs and their peers start a blog and can you really measure ROI. The article is based on an issue that many people who work in social media and social networks
Following up on our posts about what British Airways should have done during the T5 fiasco at Heathrow (see posts here and here), I notice today that American Airlines are doing what we advised BA to do. Last Friday they quietly launched an online blog, AA Conversation, as a way to keep in touch with
By now we all know about the fiasco at Heathrow Terminal 5. We’re into the weekend, and BA is still having to cancel flights. The outlook is not good for the weekend; flights are being cancelled and the press is full of discussion about how the recent days is humiliating for the UK (see here).