Our sixth post from the social media monitoring review 2010 series will look at the issue of data latency. While most tools prioritise key websites to ensure the fastest possible upload of conversations, we found that some tools can take several days before the conversation that’s being held online is available in the tool. This
Can’t make it to the launch of our Social Media Monitoring Review 2010? We’ll soon be posting the findings from the research into seven of the leading social media monitoring tools Alterian, Brandwatch, Biz360, Neilsen Buzzmetrics, Radian6, Scoutlabs and Sysomos. In the meantime you can follow the discussions and debates from the breakfast launch below.
This is the fourth post in our Social Media Monitoring – 2010 review series. In it well be looking at the location of conversations. In the last post in our series on social media monitoring we saw that the different tools being reviewed produced dramatically different results in terms of the number of conversations they
This is our first post from the Social Media Monitoring – 2010 review series. In it we’ll cover the basics of social media monitoring. Background Social media tools make it possible for people to have conversations online. The uptake in conversations, comments and reviews has been explosive and the importance of these conversations is growing