The impact of social media: research from Universal McCann

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I saw a really useful set of research findings today from Universal McCann, the third wave of their research into the impact of social media. The research comes from a couple of months ago but is a fantastic digest based on a large respondent base.

The slide deck is below and is very detailed and worth going through, but I thought I’d pull out three highlights that resonate with our own experiences at FreshNetworks.

  • The research highlights the power and continuing rise of the Asian social media market. China has more bloggers than the US and Western Europe combined and across the region social media growth is huge. I’ve seen this for a number of years, often investigating the Asian market (especially South Korea, China and Japan) for clients wanting to know what the next thing to hit the Western Europe might be.
  • Video is the fastest growing reported area with significant growth in penetration across all regions. We see this every day – a growth in the use of video on sites and of making video portable and shareable. I know that the BBC in the UK has seen a significant rise in the viewing of video in its news site since it started embedding video rather than linking to it.
  • There is a measurable impact of social media on brand reputation. The research shows that 34% of people post opinions (positive or negative) about brands and that 36% feel more positive about brands that have a blog. This is an interesting finding, our recent post on brand blogging talked about how brands might get this right, this research underlines the importance of getting it right.

The slide deck below covers the full detail of the research findings and I really think it is worth your while reading it. It’s particularly useful for looking at how different regions and countries are developing in different ways.

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